Privacy Policy

At EGF Solar, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

• Name, email address, phone number, and billing address
• Payment details (processed securely via third-party gateways)
• Technical details like IP address, browser type, and usage data

2. How We Use Your Information

• To process orders and payments
• To provide product/service updates
• To improve our website and customer experience
• To send promotional offers (with your consent)

3. Data Protection

We use SSL encryption, secure servers, and trusted third-party payment gateways. Your data is never shared, sold, or misused.

4. Cookies

We use cookies for better browsing, personalization, and analytics.

5. Your Rights

You may request access, correction, or deletion of your personal data anytime by contacting us at support@egfsolar.com.

Terms & Conditions

1. Introduction

These Terms govern your use of our website and purchase of products/services from EGF Solar. By using our website, you agree to these Terms.

2. Orders & Payments

• All payments are processed securely via third-party gateways.
• Prices are subject to change without notice.
• Orders are confirmed only after payment is successfully received.

3. Shipping & Delivery

• Delivery timelines will be shared at the time of order.
• Delivery charges may apply depending on location.

4. Warranty & Returns

• Products come with manufacturer warranty as applicable.
• Returns/refunds are only accepted for defective or damaged items within 7 days of delivery.

5. Limitation of Liability

EGF Solar is not liable for indirect damages, loss of business, or unauthorized usage of products/services.

6. Governing Law

All disputes are subject to Chennai, Tamil Nadu jurisdiction only.